1. Introduction

1.1 Acceptance of Terms

By accessing or using the Canalytics Web App ("the App"), you agree to be bound by these Terms of Service ("the Agreement"). This Agreement sets forth the legally binding terms and conditions that govern your use of the App. If you do not agree to these terms, you may not use the App.

1.2 Description of Services

1.2.1 Cannabis Effect Analysis

Canalytics "The Company" provides cannabis effect analysis to clients for a wide range of high-demand effects. Users can reach out to our team to sign up for an account. Once their account is created users can start a new analysis order by selecting a tier of analysis depth and then uploading their Certificate of Analysis (COA) files then paying and submitting their order. The Company utilizes its two decades of expertise, robust scholarly study database and proprietary algorithms to analyze the effects of the cannabinoid and terpene profiles of the provided COAs.

1.2.2 Interactive Analysis Reports

Access and Use: Users gain access to an intuitive and interactive dashboard interface, which presents a wide array of analysis reports and analytical tools. This service is designed to equip Users with the means to unearth significant insights that can benefit their cannabis-related projects and enterprises.

Functionality: Through the dashboard, Users can access visually engaging and actionable depictions of effects for multiple COAs concurrently, ranging from hundreds to thousands. This function facilitates efficient, informed, and data-driven decision-making, potentially leading to enhanced outcomes.

Overview: The App provides analysis services for lab-tested Certificate of Analysis (COA) reports of cannabis products. The analysis focuses on the therapeutic and recreational effects of cannabis products based on their cannabinoid and terpene profiles. The App serves as a platform for users to access and utilize the analysis services provided by the Company. The analysis results and reports generated by the App are intended to provide users with insights and information regarding cannabis profiles, formulas, expressions and products.

2. Account Creation and Security

2.1 Creating a Canalytics WebApp Account

To access the App and its features, users must contact the Canalytics team and create a web app account. You agree to provide accurate, current, and complete information during the registration process with our staff and to update this information promptly from your My Accounts section if there are any changes. You acknowledge that the information you provide during registration will be used in accordance with our Privacy Policy.

2.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You agree to take all necessary precautions to prevent unauthorized access to your account. You must promptly notify us if you become aware of any unauthorized use of your account or any other breach of security. The Company shall not be liable for any loss or damage arising from your failure to comply with these security obligations.

You understand and acknowledge that the Company reserves the right to suspend or terminate your account if we suspect any unauthorized access or use of your account, or if we have reasonable grounds to believe that the information you provided during registration is inaccurate, incomplete, or fraudulent. The Company may also refuse any future use of the App by you.

You agree that you will not share your account credentials with any third party or allow any other individual or entity to access or use your account. You are solely responsible for any activities that occur under your account, whether or not authorized by you.

3. Use of the App

3.1 Compliance with Laws

You agree to use the App in compliance with all applicable laws, regulations, and industry standards. You are solely responsible for ensuring that your use of the App is lawful in your jurisdiction. You understand that the legality of cannabis-related activities may vary from one jurisdiction to another, and it is your responsibility to understand and comply with the laws and regulations that apply to you.

3.2 Prohibited Activities

While using the App, you agree not to engage in any of the following activities:

• Violating any applicable laws, regulations, or third-party rights, including intellectual property rights.
• Uploading, transmitting, or distributing any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
• Impersonating any person or entity or falsely representing your affiliation with any person or entity.
• Interfering with or disrupting the operation of the App or the servers or networks connected to the App, including but not limited to introducing viruses, worms, or other malicious code.
• Attempting to gain unauthorized access to the App or any other user's account or to any portion of the App's systems or networks.
• Engaging in any activity that could damage, disable, overburden, or impair the infrastructure of the App or interfere with other users' access to the App.
• Using the App for any commercial or promotional purposes without obtaining our prior written consent.

3.3 Intellectual Property Rights

The App and its contents, including but not limited to text, graphics, logos, and software, are protected by intellectual property laws, including copyright and trademark laws. You acknowledge and agree that all intellectual property rights in the App and its contents belong to the Company or its licensors. Except as expressly authorized by the Company in writing, you agree not to modify, reproduce, distribute, create derivative works of, publicly display, or publicly perform any materials or content obtained from the App.

4. Analysis Services

4.1 Scope of Services

The Canalytics web app provides analysis services for lab-tested Certificate of Analysis (COA) reports of cannabis products. The analysis services focus on evaluating the therapeutic and recreational effects of cannabis products based on their cannabinoid and terpene profiles. By utilizing the App, users can access detailed information and insights regarding the composition and potential effects of cannabis products as indicated by the provided COA reports. However, it is important to note that the analysis results are dependent on the accuracy and completeness of the data provided in the COA reports, as well as the capabilities of the Company's database and algorithms.

4.2 Performance Standards

Canalytics aims to provide high-quality deliverables to its clients. While the Company strives for excellence, it is important to establish the following performance standards to ensure transparency and set realistic expectations:

Accuracy: Canalytics is committed to providing deliverables with a high level of accuracy. However, it is important to acknowledge that data analysis and interpretation inherently have limitations, and therefore, the Company cannot guarantee absolute accuracy. The accuracy of the deliverables is influenced by various factors, including the quality and accuracy of the provided COA data, the selection of terpenes analyzed by the respective laboratories, the quality of the cannabis material being analyzed, overall data quality, and potential limitations or biases in some primary studies.

Timeliness: The Company recognizes the significance of timely delivery in providing its services. We are committed to completing the deliverables within the agreed-upon timeframe. However, it is important to acknowledge that unforeseen circumstances, project complexity, or external dependencies may occasionally impact the estimated delivery schedule.

Compliance: The Company will adhere to all applicable laws, regulations, and industry standards while performing its services.

Confidentiality: The Company acknowledges the sensitive nature of client data and is committed to handling it with care and confidentiality. The Company will implement robust security measures to ensure the protection of client data.

5. Fees and Payment

5.1 Pricing Model

The Canalytics web app operates on a pricing model that is based on the number of Certificate of Analysis (COA) reports analyzed and the depth of analysis required. The specific pricing details, including the applicable fees and the factors considered for determining the analysis charges, will be provided to you during the ordering process. Please note that the pricing model may be subject to change at the Company's discretion. Any changes to the pricing model will be communicated to you in advance.

5.2 Payment Terms

By using the App and accessing the analysis services, you agree to pay all fees associated with the analysis services as outlined in the pricing model provided to you. The fees must be paid in full before you complete submission of an order or access the analysis results and reports generated by the App for a specific order.

Prior to completing an analysis order submission, the web application will require that end users complete an online payment or utilize pre-purchased analysis credits prior to completing the submission of an order. To facilitate the payment process, the Company may utilize third-party payment processors. When making payments, you agree to comply with the terms and conditions of the specific payment processor used.

5.3 Refunds

Refunds for analysis services may be available under certain circumstances, as outlined in our Refund Policy. The Company reserves the right to review and evaluate refund requests on a case-by-case basis, and the determination of eligibility for a refund will be at the Company's sole discretion.

6. Limitation of Liability and Disclaimer of Warranties

6.1 Database and Algorithms

The client acknowledges that Canalytics leverages a scholarly database consisting of thousands of relevant primary studies regarding medical and recreational effects of cannabinoids and terpenes, alongside its proprietary algorithms, to perform analyses on the effects of certificate of analysis (COA) lab results. The client understands and agrees that all deliverables provided will be generated by the Canalytics platform based on the algorithms and the current state and limitations of the database of studies available at the time of the analysis.

It is important to note that the analysis results are based on the data provided in the COA reports and the current state of the Company's database and algorithms. The App is not intended to diagnose, treat, cure, or prevent any disease or medical condition, and any information provided through the App should not be considered as medical advice. Users are advised to consult with a qualified healthcare professional before making any decisions or taking any actions based on the analysis results obtained through the App.

7. Intellectual Property Rights

7.1 Ownership of Deliverables

The client is granted a non-exclusive, non-transferable license to use the analysis results and reports solely for their internal business purposes. This license prohibits the client from reselling, sublicensing, or relabeling the Canalytics deliverables and reports as their own. The client may not represent the analysis results and reports as the work of their own company or claim intellectual property rights over the deliverables.

The client acknowledges that the analysis results and reports are the product of the Company's expertise, methodologies, and proprietary algorithms. The client agrees to properly attribute the Company's contribution when referencing or citing the deliverables in any external communications, presentations, or publications.

7.2 Client Data and Privacy

The client retains ownership of any data or information provided to the Company for the purpose of analysis or matchmaking services. The client grants the Company a limited license to use the client data for the purpose of performing the analysis services. The Company will not use the client data for any other purpose or disclose it to third parties without the client's consent, unless required by law.

8. Confidentiality and Data Security

8.1 Confidentiality Obligations

The Company acknowledges and understands the importance of maintaining the confidentiality of the data and information you provide through the Canalytics web app. We will treat all Certificate of Analysis (COA) reports and any other data you provide as strictly confidential. The Company will not disclose this information to any third party without your prior written consent, except as required by law or as necessary to provide the analysis services.

8.2 Data Security

The Company takes reasonable measures to implement and maintain appropriate technical and organizational security measures to protect your data from unauthorized access, use, or disclosure. However, it is important to acknowledge that no method of transmission or storage over the internet is completely secure. Therefore, while the Company strives to protect your data, we cannot guarantee the absolute security of your data against all potential threats and risks.

8.3 Data Retention

The Company will retain your data for as long as necessary to provide the analysis services to you and to comply with our legal obligations. The retention period may vary depending on the nature of the data and the purposes for which it is processed. After the retention period, we will securely delete or anonymize your data in accordance with applicable laws and regulations.

9. Term and Termination

9.1 Termination by You

You have the right to terminate your use of the Canalytics web app at any time by closing your account and ceasing to access the App. To close your account, you may follow the account closure procedure provided within the App. Upon termination, you will no longer have access to the analysis results and reports provided by the App.

9.2 Termination by Us

The Company reserves the right to suspend or terminate your access to the Canalytics web app at any time and for any reason, without prior notice or liability. This includes situations where we believe, in our sole discretion, that your use of the App violates these Terms of Service or any applicable laws or regulations, or if we determine that such action is necessary to protect the security or integrity of the App or the rights and interests of the Company or other users. Users who are terminated will receive access to their previously purchased analysis results, but are no longer able to place new orders.

9.3 Effect of Termination

Upon termination, you understand and acknowledge that you will no longer have access to the analysis results and reports provided by the App. Any outstanding fees or obligations owed to the Company shall remain due and payable.

Termination of your account and use of the App does not relieve you from any liabilities or obligations incurred prior to termination, including but not limited to any outstanding fees or obligations. The provisions of this Agreement that, by their nature, should survive termination, including but not limited to the provisions related to intellectual property rights, confidentiality, and limitation of liability, shall continue to apply even after termination.

10. Governing Law and Dispute Resolution

10.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes, claims, or legal actions arising from or in connection with this Agreement shall be subject to the jurisdiction of the courts located in the State of Delaware.

10.2 Dispute Resolution

The Company and the User agree to make reasonable efforts to resolve any dispute, controversy, or claim arising out of or relating to this Agreement through good faith negotiations. Both parties shall endeavor to reach a mutually satisfactory resolution within a reasonable timeframe.

In the event that the dispute cannot be resolved through negotiations, either party may initiate mediation by providing written notice to the other party. If mediation is unsuccessful or if both parties agree in writing to bypass mediation, any unresolved dispute, controversy, or claim shall be submitted to binding arbitration. The arbitration shall be conducted in accordance with the rules and procedures of Arbitration in the State of Delaware.

By using the Canalytics web app, you agree to waive any right to participate in a class or collective action or to assert any claims as a representative or member of a class or collective action, unless such waiver is prohibited by applicable law.

11. Dispensaries and Retail Outlets

When providing analysis services to dispensaries and retail cannabis outlets, Canalytics recognizes that each state has its own unique rules, laws, and stipulations regarding the permissible actions and recommendations that dispensaries can undertake with customers and the public.

Dispensaries and retail outlets acknowledge that it is their sole responsibility to research, understand, and comply with the laws, regulations, and terms governing their operations in their respective jurisdictions. This includes but is not limited to the legality of recommending recreational or medical cannabis profiles or products to customers. Canalytics does not provide legal advice or guidance in this regard and cannot be held liable for any improper use of the insights and information provided by Canalytics.

Canalytics expressly prohibits the use of its findings to advise, suggest or endorse modifications of a person's non-cannabis prescription medication usage, medicine dosage adjustments, or discontinuation of any medical prescriptions or change of any recommendations by a medical professional. It is mandatory for patients, dispensaries, and individuals involved in customer interactions, especially those seeking medical benefits, to consistently advocate that patients consult their doctor or medical professionals for all medical-related decisions.

12. Important Disclaimers

12.1 No Medical Advice

The analysis results and information provided through the App are for informational purposes only and should not be considered as medical advice. The App is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Users should consult with qualified healthcare professionals before making any decisions or taking any actions based on the analysis results.

12.2 Accuracy of Analysis

The Company strives to provide accurate and reliable analysis results through the App. However, you acknowledge and understand that the analysis is dependent on the data provided in the COA reports and the current state of the Company's database and algorithms. Therefore, the analysis results may not be infallible or completely precise. The Company makes no guarantees or warranties regarding the absolute accuracy or absolute reliability of the analysis results.

12.3 Client's Responsibility

The client acknowledges and understands that the analyses, reports, evaluations, and any other deliverables provided by Canalytics are intended to provide insights and information based on the proprietary algorithms and the current database of studies. While Canalytics strives for accuracy and reliability, the client acknowledges that the deliverables are not intended to substitute professional advice and medical guidance in instances where it is needed. The client assumes full responsibility for evaluating and interpreting the deliverables in conjunction with their own knowledge, expertise, and judgment.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: info@canalytics.ai